August 30, 2021

Dear Primephonic user,

Three years ago, Primephonic was launched to create a better future for classical music by addressing the challenges and complexities of the genre for the streaming era. We felt compelled to develop a streaming service that truly gets classical right—so that’s what we did over the last 3 years. But to fully achieve the next phase of our mission, we need to bring our classical streaming expertise to millions of listeners worldwide.

As a classical-only startup, we can not reach the majority of global classical listeners, especially those that listen to many other music genres as well. We therefore concluded that in order to achieve our mission, we need to partner with a leading streaming service that encompasses all music genres and also shares our love for classical music. Today, we are therefore thrilled to share a great step forward in our mission – Primephonic is joining Apple Music!

The Primephonic service has been taken offline. We are working on an amazing new classical music experience from Apple for early next year.

Yours,
The Primephonic Team

Frequently Asked Questions

Why are you shutting down Primephonic?

To focus on creating an even better experience for customers around the world. Apple Music plans to launch a dedicated classical music app next year combining Primephonic’s classical user interface that fans have grown to love with more added features.

What is Apple Music?

With Apple Music, you can stream over 75 million songs across all genres, including over 500,000 classical music albums. You can access the entire Apple Music catalog in lossless audio compression at no extra cost. Listen to select classical albums in spatial audio with Dolby Atmos. Add and download music to your library. Discover new music and get personalized recommendations for music that you’ll love. And listen across all of your devices with the Apple Music app. Learn more about Apple Music.

What do I do if I have an unredeemed Primephonic gift card?

Contact Apple Support for further assistance.

Whom do I contact for support?

For questions about Apple Music, contact Apple Support.